Maintenance & Repairs

 
To provide the best service possible to our customers, all of our staff are very focused. dedicated and committed with a long term relationship working for the company. All of our company vehicles are monitored by GPS at our head office; this will increase security for our collecting staff and also for us to locate the engineer closet to your premises for a speedy response.

  • Service Engineers – Our service engineers are on call from 08.00am until 10.00pm, 364 days per year. They all receive regular in-house and manufacturer training to keep them abreast of modern technology’s. They will arrive with you as soon as possible with a fully stocked vehicle of spares so s to get your equipment up and running without delay.
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  • Customer Service and Accounts Team – Whatever your query, our office team will do their upmost to help you. Be it a simple request for a machine change, or an accounts query. All of our staff are equally trained so you are never passed from department to department.

Collectors – At FMS we offer a full collection service and if required a monthly collection report summary.

  • Business Development Manager – With regular site visits and telephone calls a positive business relationship will build very quickly. Offering knowledge and advice on the best products to suit your venue.

Whether you are a Pub, an Amusement Arcade or a Licensed Betting Office, we will be able to advise you on the most appropriate machines for you to maximize your profits. Read More
A significant part of any club's income is derived from the takings from the Fruit Machines. This income should be managed professionally in order to maximise the takings we also offer rentals. Read More
We offer two types of Quiz Machines: - Skill with Prizes(SWPs) & Megatouch Quiz Machines. Find out which one will suit you best. Read More
We offer:
CD Juke Boxes
Digital Audio Juke Boxes
Digital Video Juke Boxes
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The main choices which we help you decide upon is whether to have a new Pool Table in Black Ash or Brown or whether a reconditioned table would suit your needs better. Read More
FMS has a second to none service. If you have a FMS machine then expect to be treated the way you want. Find out what we can do for you.
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We have a large selection of used machines that are in great working order. Used machines are a great way to save money whilst reaping all the benefits. Read More
We’re only a call or email away
01299 877 759
enquiries@francismachines.co.uk

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