Maintenance & Repairs

We keep you up and running

We are here to help

Our aim is to provide the best service possible to our customers with a dedicated and focused team.

Our Service Technicians – Our service technicians are on call from 08.00am until 10.00pm, 364 days per year. They all receive regular in-house and manufacturer training to keep them abreast of modern technology’s. They will arrive with you as soon as possible with a fully stocked vehicle of spares so as to get your equipment up and running without delay.

Customer Service and Accounts Team –  Whatever your query, our office team will do their upmost to help you. Be it a simple request for a machine change, or an accounts query. All of our staff are equally trained so you are never passed from department to department.

Collectors – At FMS we offer a full collection service and if required a monthly collection report summary. All of our company vehicles are monitored by GPS at our head office; this will increase security for our collecting staff.

Customer Relations Manager – With regular site visits and telephone calls a positive business relationship will build very quickly. Offering knowledge and advice on the best products to suit your venue.

FMS supply, deliver, install, and maintain all equipment.

Head Office

Francis Machine Solutions Ltd,   Unit 23, Wilden Industrial Estate, Stourport-on-Severn, Worcestershire,                             DY13 9JY

Get in touch...

call 01299 877759

email enquiries@francismachines.co.uk