What our customers are saying

Read the grape vine

“I am a Regional Manager for Heineken UK Ltd and have been very impressed by the fantastic feedback some of my customers (who are publicans) have given about FMS Ltd and the services they provide. None of my accounts who use FMS Ltd have ever felt let down with regards to the service.

Lisa Moule (Business Development Manager) is simply brilliant to deal with. Efficient, responsive and supportive throughout. Second to none of any company representative I have ever come across in a similar field and is a credit to her company.

Based on what I have seen and the comments that my customers have shared, I whole heartedly recommend FMS Ltd to any prospective industry accounts and publicans.”

Jennie-Anne Bullen

Regional Manager, Heineken

Francis Machines Solutions have provided us with our fruit machines, games machines and pool tables in our business Bentleys Bar & Kitchen for four years now and we are happy with their service.

We receive a fantastic level of support and they are quick to respond to any issues on site. Having recently opened a new sports bar with over eight pool tables and eight games machines they organized full delivery and installation and I would gladly recommend their friendly efficient service to anybody.

Alex Heslop

Director, Heineken

We have used FMS to supply AWP machines to our managed and tied estate for in excess of 10 years. We have always found them to be professional, accurate and extremely helpful. Machines are monitored carefully and changed regularly to maximize income, and their prices and services has always been second to none.

Over the years we have built an excellent relationship with the company and I would have no hesitation recommending them.

Mathew Batham

Bathams Brewery

“I switched to FMS nearly 4 years ago after a visit from Lisa Moule. I knew they were very competitive on pricing but I was worried about their backup service. I needn’t have been as this is excellent even over bank holidays and Christmas.

They change my machines regularly to keep up with the latest games and if I’m not happy with any of them they will swap them immediately.

There is a real family atmosphere with their staff and I have no problem recommending them to anyone, in fact several pubs near me have switched to FMS.

They are the best machine company I have dealt with in 22 years as a landlord.”

David Brown

Landlord, Fosters Arms

Fms offer a professional and personalised service for the licencsed trade. With quality products and excellant back up service.

Rebecca Williams

T & R Theakston Ltd

We have dealt with Fms for over a decade and have always found their staff, service and equipment excellent.

Tim and Carole Patrick

H.E.T.A Club

A friendly company service is very good, whenever there is a problem they sort it out as quickly as possible.

Alan Turner

Pockets

A great company with good services. All the staff are all very polite and very helpful.

Guy Stephenson

Multisite Owner

Brilliant service with very friendly staff and always extremely helpful.

Chris Clarke

French Hen Inn

Head Office

Francis Machine Solutions Ltd,   Unit 23, Wilden Industrial Estate, Stourport-on-Severn, Worcestershire,                             DY13 9JY

Get in touch...

call 01299 877759

email enquiries@francismachines.co.uk