“Providing the best service possible to all of our customers”.

 

Service Engineers

Our Service Engineers are on call from 08:00am until 10:00pm, 364 days per year. They all receive regular in-house and manufacturer training. To minimise down-time, all engineers carry a fully stocked vehicle of spares so as to get your equipment up and running without delay.

 

Customer Service and Accounts Team

Our professional Customer Service and Accounts Team are always on hand to answer your questions or queries.

 

Sales Team

With regular site visits and telephone contact, our experienced Sales Team members quickly build a positive relationship with our customers. Offering knowledge and advice to gain the maximum profit for you.

 

Collectors

Our reliable and trustworthy Collections Team are available to look after your takings and monitor your income. Frequent in-house training ensures a high standard of customer care.

 

Additional Services:

 

HMRC Licensing/Machine Games Duty & Council Certificates

We will meet all your relevant administration and re-newel dates for AMLD Licence which are currently purchased via HM Customs & Excise until 31st January 2013 when it will move over to Machine Games Duty.  All certificates are authorised through your local council giving permission to have gaming machines.

 

Computer Network Support Services

We are able to install and maintain all computer networking cabling requirements. From single access points up to multi site installations.

 

CCTV Installation Services

CCTV is now becoming common place in the leisure industry.

We are able to provide installation, support and routine maintenance on all of your requirements in CCTV.

Using all the latest specification, ultra high resolution, water proof and vandal proof cameras with both on and off site monitoring.

 

Maintenance & Repairs

To provide the best service possible to our customers, all of our staff are very focused, dedicated and committed with a long term relationship working for the company.

All of our company vehicles are monitored by GPS as this will increase security for our collecting staff and also for us to locate the engineer closet to your premises.